IT D365 Service & Support Engineer, Ahmedabad, GUJ
Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their business forward—and along the way, shape the industry and progress that will benefit humankind in the exciting years ahead. Our people are Shaping Industry from the Inside. Why don´t you join us?
Who are we?
About the Job
Tasks and Responsibilities
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- Collaborate with stakeholders to resolve technical issues promptly.
- Foster positive relationships with colleagues and clients.
- Investigate and resolve application issues efficiently.
- Maintain updated work instructions for systems.
- Document FAQs, known issues, and best practices for quick issue resolution.
- Assist in creating training materials and conduct end-user training sessions.
- Provide support for D365 and other system issues, ensuring business continuity.
- Ensure consistent master data management.
- Aid in transitioning entities to centralized EDI services.
- Stay informed about emerging technologies and industry trends.
Who are you?
You hold a Bachelor's degree in Computer Science, Information Technology, or Business Information Systems, or have the equivalent experience. A Microsoft Dynamics 365 certification would be beneficial, showcasing your dedication to progress.
Your background includes hands-on experience in D365 and business application support, troubleshooting, or a similar role. You possess a strong grasp of application architectures, ERP processes, and database management.
Your problem-solving and analytical skills make you invaluable for resolving complex issues efficiently. With excellent communication and teamwork abilities, you collaborate seamlessly with colleagues and clients.
You thrive in fast-paced environments, managing multiple priorities with ease while maintaining a high standard of work. Your positive attitude, dedication to learning, and passion for customer service ensure consistently exceptional results. We think that you are detail-oriented at the same time as handling diverse tasks simultaneously, prioritizing effectively to achieve optimal outcomes.
Why work with us?
At Trelleborg, your potential is limitless. Embrace a journey of professional development and impactful work, contributing to global sustainability and innovative solutions. In our empowering environment, you'll have the opportunity to drive real change and advance your career, supported by a culture that values skills excellence, diversity and passion. With Trelleborg, you're not just taking a job; you're stepping into a role where your contribution matters and your career can flourish. Join us in shaping the future of digital solutions and customer service excellence. If you're ready to take the next step in your career and make a real impact, apply now and become a part of our team!
Application Process
At Trelleborg, our people are #shapingindustryfromtheinside
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