Technical Commercial Manager

The Technical Commercial Manager is responsible for managing the day to day commercial operations of the business. Candidates will have previous experience leading a team in commercial within an engineering environment at senior manager level. The role includes managing the response to RFQ’s and technical queries, processing sales orders, approving customer drawings for manufacture and coordinating export licenses. The Technical Commercial Manager must;

• Initiate, organise and control the information flow between CSCs and MU on all technical and marketing aspects
• Act as a key link between CSCs/LCE and MU to support demand and capacity planning

This role is a key part of the senior management team and reports directly to the General Manager

Tasks and Responsibilities

• Manage the complete sales process for the Rotherham site.
• Manage the customer services and technical team to satisfy quote response and order book KPI’s.
• Maintain a pricing structure for the different regions and market segments that will grow the business.
• Interface with customers directly or in conjunction with the Customer Service Centers and Key Account Managers
• Consistently arm the sales team with the tools needed to be effective in selling Orkot.
• Act as main contact point for Government agencies/Trade Associations/ Academic Groups/Standards Authorities relating to the marine market.
• Act as lead project manager for significant sales orders with strategic customers.
• Provide customers, MCs, distributors and agents with the relevant technical support in case of new applications or improvement request.
• Establish and implement KPI’s to monitor and improve the performance of the commercial activity in the company, e.g quote conversion ratio
• Work closely with Product Management to establish a product and pricing strategy.
• Manage Agents & Distributors and hold conferences as required to develop the market.

Education and Experience

• Bachelor’s Degree in Engineering or equivalent experience
• 5 years+ experience in commercial management role in manufacturing environment
• Detailed knowledge in establishing pricing strategies to grow business in markets.
• Knowledge of composite materials is preferable.

Competencies

• Ability to motivate and inspire others to achieve individual and organisational objectives through highly visible and effective personal intervention.
• A good communicator – both verbally and in writing – of technical and business subject matters.
• Setting relevant targets and goals.
• Develop a business strategy and translate it into opportunities and commercial priorities. 
• Demonstrate ability to define problems, collect necessary data, establish facts and implement/suggest solutions
• Demonstrate ability to understand/calculate production cost
• Independently make accurate quotations to the customers
• Review and optimise product costs and process parameters
• Strong organizational and management skills
• Detail-oriented, ability to multi-task and prioritize tasks with strict deadlines.
• Demonstrate personal time management skills.

Key Interface and Stakeholders

• Sales / Application Support
• Finance
• Product Management
• Manufacturing
• Customer Service Centres
• Human Resources

Behavioral characteristics

• Possess strong interpersonal skills interacting with senior members of the company and the divisional product management team as well as external advisors.
• Demonstrate
  • Good judgment
  • High level of integrity
  • Innovative
  • Taking the initiative
  • Positive attitude
  • Team-oriented
• Ability to demonstrate a positive, engaging, hard working approach and exhibit the company values of customer focus, results driven, teamwork, respect and integrity.

All applicants should have right to work in UK.

To apply please send you CV and covering letter to Ammara Imran at ammara.imran@trelleborg.com