IT Operations Europe (1st Level Support)

Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their business forward—and along the way, shape the industry and progress that will benefit humankind in the exciting years ahead. 

Location

NLD - Ridderkerk
Last application date 2022-08-28 Location: NLD - Ridderkerk

Who are we?

Trelleborg is a global industrial group whose leading positions are based on advanced polymer technology and in-depth applications know-how. We develop high-performance solutions that seal, damp and protect in demanding industrial environments.

In connection with an exciting period of change and growth of the business in Trelleborg we are looking for candidates for the position of IT Operations. Our new colleague will be a part of Trelleborg Group Information Technology team with an office in our Trelleborg Ridderkerk B.V. site in Ridderkerk (Netherlands).

 

What’s the challenge?

At Trelleborg, we believe we can achieve more together. Whether you work in sales, engineering, support or IT, we work as one. Together we provide our customers with high-end tailor-made rubber solutions in a wide variety of applications. From tunnels, water management to offshore energy, dredging and special high demanding projects. As backbone of our organization, our IT infrastructure needs to be state-of-the-art, with high availability and always adapting to our business’ needs. Our European IT Operations team provides support to the Trelleborg Group and is responsible for the entire IT environment.

As IT Operations, your main responsibilities will consist of administration of infrastructure support services related tasks and activities within Europe. You identify, diagnose, and resolve IT infrastructure problems on 1st level for all Trelleborg users and communicate solutions to end-users. Given the size of our organization, you will deal with multiple users and will need to prioritize specific tasks in line with business needs. Our IT environment is always evolving and changing, therefore from time to time you will encounter problems that haven’t been solved before. To make sure other colleagues know how you solved these issues, you will document your solutions in our systems and proactively share your knowledge within the team.

An exciting position where you will have a meaningful contribution to the entire Trelleborg organization and where you will be able to grow as a professional!

 

Who are you?

You are an open, pragmatic, and structured specialist. You connect easily with people on all levels, and you are culture sensitive. You thrive in an environment where creativity is key and where you are enabled to add value every step of the way. As a standout colleague, you focus on the highest quality possible, and you’re not afraid to ask the vital questions to achieve that goal and to keep learning to grow your knowledge. 

 

What do you bring?

  • Experience in a similar position, preferably in combination with an associates degree in IT (or higher);
  • Experience in networking, infrastructure and/or security awareness is desirable;
  • High level of customer focus and strong customer support commitment;
  • Ability to cooperate with others with a problem-solving attitude;
  • Excellent verbal and written communication skills in English.

 

What do we offer?
At Trelleborg, you will get the chance to accelerate customer performance with environmentally positive solutions, as well as growing and improving yourself and the communities you are part of. You can expect a career path focused on growth, a competitive salary, and good secondary benefits. If you would like to discuss salary range, please don’t hesitate to call, or send a message.

 

Interested?
Please apply by sending your resume and motivation via the application button. For questions, please contact Helena Evora via +316 8220 8793.

 

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