Sales Order Administrator
Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their business forward—and along the way, shape the industry and progress that will benefit humankind in the exciting years ahead.
ROLE SUMMARY
Based at our Southampton Site, you will be part of a fast-paced team. Reporting to sales office manager, you will offer a high level of administrative support and will be processing customer enquiries and orders operating within the department’s procedures and corresponding with customers and vendors by emails and phone.
KEY ACCOUNTABILITIES
- Process customer enquires / orders and respond to any customer generated correspondence
- Request quotations & place purchase orders for non-stock lines to satisfy customer orders.
- Maintain good relations with customers / suppliers to promote a positive representation of the company.
- Answer incoming phone calls and make phone calls when required.
- Liaise with other departments in TSS Southampton (Warehouse, Production, Finance)
- General office responsibilities (Filing, Scanning & Shredding paperwork).
KNOWLEDGE, SKILLS & EXPERIENCE
- High level of proficiency in the full range of Microsoft office e.g. Word, Excel, PowerPoint.
- Excellent communication and problem solving skills.
- Ability to build strong working relationships with internal and external customers.
- Efficient, highly organised with good attention to detail.
- Flexibility
- Ability to work well on own initiative
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